Support

How to Contact Support
Get the Help You Need
Use one of the methods below to contact our support team.
If it is after hours, submit a support ticket. When a support ticket is created, our support staff is notified and, depending on the severity of the issue, we will process it right away or at the start of next business day.
OPTION 1
Call or Text Us
Customer Service: Option 2
Billing Inquiries: Option 3
Mon – Fri: 8:00 am – 5:00 pm
OPTION 2
Email Us
Submit a Support Ticket
Use the forms below at any time. When your form is submitted our support staff is immediately notified and we’ll begin processing it right away or at the start of the next business day.
Submit a Billing Inquiry
Use the forms below to contact our billing staff. They are immediately notified and we’ll begin processing it right away or at the start of the next business day.
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Our New WeCare Service Plan
Only $8/mo
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Two service calls per year at NO COST
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You break it, we buy it!
Repair or Replacement of Equipment -
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Upgrades - Free equipment upgrades when available